Frequently Asked Questions

We clean every surface in the home: inside all cabinets, drawers, and closets, full appliance deep clean including oven and refrigerator, baseboards, window sills and tracks, light fixtures, and all flooring. We leave the home ready for inspection or move-in.

Yes. We frequently work with families relocating through Fort Riley and understand the tight schedules and inspection standards involved. We can accommodate short-notice bookings and coordinate with your move-out timeline.

That is one of the most common reasons our Topeka clients book a move-out clean. We clean to a standard that satisfies even the most detail-oriented landlords and property managers, which gives you the best chance of a full deposit return.

We recommend booking at least one week in advance, but we can often accommodate shorter timelines depending on availability. For PCS moves or tight closing dates, reach out as soon as you know your schedule and we will do our best to fit you in.

We recommend booking at least two weeks ahead, especially during the August and May lease transition periods when demand spikes. For summer turnovers, booking a month out ensures you get your preferred date.

Yes, we work with several Lawrence property management companies and offer volume scheduling with consistent pricing. Contact us for a custom quote based on unit count and turnover timeline.

We clean inside all cabinets, drawers, and closets. Appliances get a full interior and exterior wipe-down, including the oven, refrigerator, and dishwasher. We detail baseboards, light fixtures, window sills, and tracks. Essentially, every surface your landlord will check during a walkthrough.

Same-day service depends on availability, but we do our best to accommodate tight timelines. If your furniture is out and the space is empty, we can typically complete a standard apartment cleaning in two to three hours.

We respond to all estimates within 24 hours, typically same-day during business hours. We'll call or text at the number you provide.

Pricing depends on your home's size, condition, and cleaning frequency. Most recurring cleanings range from $120 to $250 per visit. We'll give you an honest quote with no hidden fees.

Not at all. Most clients provide a key or garage code. We're fully insured, and your home is in trusted hands.

Our Happiness Guarantee covers it: if you're not 100% thrilled after any clean, we'll make it right. A return clean, or a credit if you'd prefer. No questions asked.

We serve Topeka, Lawrence, and the surrounding communities in northeast Kansas. Our local teams know these neighborhoods well and are ready to help.

Every standard clean covers the whole home (kitchen, bathrooms, living areas, bedrooms) and goes past the basics most services skip: interior fridge and oven, interior windows, baseboards, fresh linens on request. We scope it to your priorities, room by room, and hold every room to the same standard. The details that never quite get done finally get handled.

Most homes are done in about two to three hours by a team of three working together. We'll give you a clear time window when we schedule, and the visit you book is the visit you get. We don't cancel the reset you were counting on.

Yes, Citrus & Sage is fully licensed and insured. That matters most on the rare day something goes wrong: if an item is ever damaged, you're covered, not stuck with the bill. Every cleaner is a W-2 employee who passed a thorough background check before their first day, and teams work in threes, so no one is ever alone in your home.

We use high-quality, eco-conscious products that are effective and safe for your family and pets. Our approach prioritizes non-toxic, naturally derived formulas that clean thoroughly without harsh chemicals.

Yes, we call it our Happiness Guarantee: if you're not 100% thrilled after any clean, we'll make it right. The team lead walks the entire clean before leaving and we invite your feedback after every visit, so a miss gets caught and fixed promptly. A return clean, or a credit if you'd prefer.

We ask for at least 24 hours' notice if you need to cancel or reschedule. This helps us keep our teams' schedules running smoothly and ensures we can accommodate your next preferred time.

Of course! We love pets. Our products are pet-safe, and our teams are experienced with homes that have dogs, cats, and other furry family members. Just let us know about any pets so we can plan accordingly.

Just a light pickup of personal items and clutter is helpful so our team can focus on deep cleaning. No need to pre-clean. That's what we're here for. We'll handle the rest.

Tipping is never expected but always appreciated. Our team members are fairly compensated as W-2 employees. If you'd like to show extra appreciation, tips are shared with the team who cleaned your home.